When you see the white screen with a sad emoji on your computer screen, then this means that your device is facing the video_dxgkrnl_fatal_error. The appearance of this error can be highly frustrating and irritating, as it is generally caused by outdated drivers and will not resolve on its own. This means that to resolve the error, you need to be familiar with certain troubleshooting methods that can be used to fix it. This guide will make sure that you have proper information related to the error and how you can resolve it.
What is the meaning of the video_dxgkrnl_fatal_error? Exploring its Main causes
Before we start exploring the solutions that can be used to resolve the video dxgkrnl fatal_error, you should first know what this error entails and why you are facing the same. The video_dxgkrnl_fatal_error is one of the most common BSoD errors that are faced by Windows users when they are checking for a violation. The appearance of this error indicates an issue with the DirectX graphics kernel system of the device. Along with this, it is also essential for you to know the main causes behind this error.
- Corrupt hardware
- Outdated graphics driver
- Shortage of storage space to run processes
- New changes have been made to the BIOS
- Corrupt DLL and Windows system files
- A virus attack
These are the main reasons why your device is facing the video_dxgkrnl_fatal_error. Now, in the next part of the article, we will explain the methods that you can employ to resolve the error with ease.
Effective Troubleshooting methods to resolve the video_dxgkrnl_fatal_error
Method 1: Boot Windows in Safe Mode
Since the video_dxgkrnl_fatal_error is a BSOD error, it will be difficult for you to access your computer. This is why the first method that you can try is booting your Windows in safe mode, and perfect the fixes that we are mentioning here.
To start the booting process, you should restart your device, and as it is starting, long-press the Shift Key. This will take you to the Advanced options window, where you need to look for the Troubleshoot section under ‘Settings’. After this, look for the Start-up settings in ‘Advanced options’, and pick the Safe mode to boot your device.
Method 2: Run Hardware Troublehooter
In case the issue is happening because of the graphics or the display driver, you need to run the hardware troubleshooter on your device. The troubleshooter can be accessed by pressing the keys ‘Windows + R’ at the same time. After this, you need to enter the command ‘msdt.exe -id DeviceDiagnostic’ in the text bar that appears and press the Enter key.
This command will launch the Hardware Troubleshooter, and all you need to do is run it. If the troubleshooter detects any issue, it will work automatically to fix it.
Along with these basic troubleshooting methods, you can also try to update your Graphics driver to see whether this resolves the problem or not. You can also explore the website Datarecovee to learn about other detailed methods that will allow you to fix the video_dxgkrnl_fatal_error and get your computer back to its original condition.
